Terms and Conditions
Welcome to QUEEN ANNE The Flower Studio!
These terms and conditions outline the rules and regulations for the use of QUEEN ANNE The Flower Studio's Website, located at https://flowerssavannah.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use QUEEN ANNE The Flower Studio if you do not agree to take all of the terms and conditions stated on this page.
Services
Through the Site, QUEEN ANNE The Flower Studio offers users the opportunity to purchase flower arrangements and services (“Goods” and “Services”) at an affordable, flat rate.
Discounts
We offer discounted delivery rates for multiple arrangements delivered to a single location on the same date. Please email to queenannefs@gmail.com to receive an exact quote.
Terms of Sale
By ordering from www.flowerssavannah.com, you agree to pay the specified price for the product or service, including any applicable sales taxes, surcharges, or delivery fees, and accept the terms, restrictions, and conditions of the purchase as of the time you placed the order. Unless you and QUEEN ANNE The Flower Studio have a different billing arrangement in writing signed by QUEEN ANNE The Flower Studio, the credit card you provided during the order process will be automatically charged. After your order is placed, you will receive a confirmation email. All sales are final and non-refundable.
Without limiting other remedies, we reserve the right to charge a late fee on all overdue payments, which will be the lesser of 1.5% per month on the unpaid balance or the highest rate permitted by law. You will also be responsible for all collection costs, attorney fees, and court costs associated with collecting past due amounts.
Sales Tax
Sales taxes are not included in the product prices. For orders placed through www.flowerssavannah.com, we will automatically apply and collect the relevant sales tax.
Delivery
We strive to deliver your order as promptly as possible. Same-day delivery is limited and available on a first-come, first-served basis. To guarantee delivery on the following day, orders must be placed before 12:00 p.m. the day before your preferred delivery date. Deliveries on Saturday and Sunday are only available by special request, and you should contact QUEEN ANNE The Flower Studio for approval.
Deliveries are scheduled between 9 a.m. and 7 p.m. While we cannot guarantee specific delivery times, we will make every effort to accommodate your preferences.
Please provide specific instructions when placing your order to ensure that the recipient or an authorized person is available to receive the flowers at the time of delivery. Unfortunately, we can only attempt delivery once. If we are unable to reach the recipient or authorized person, we may leave the flowers outside the residence or with a nearby business or neighbor. In such cases, we will inform the recipient by phone or email.
To ensure timely delivery before major holidays, we recommend placing your orders at least five (5) days in advance.
Delivery Areas
Currently, QUEEN ANNE The Flower Studio offers flower delivery services within the areas of Savannah, Rincon, Pooler, Garden City, Guyton, Springfield, Bluffton, Hilton Head, and Hardeeville. If you are located outside these regions and wish to order multiple arrangements for an event, business, or group purchase, please email us at queenannefs@gmail.com to check availability for your preferred date. We will do our best to accommodate as many requests as possible.
Delivery to Hospitals
When placing your order, please provide the hospital's name and phone number, the recipient’s name, and their room number or ward.
We will deliver your bouquet following the hospital’s procedures, as most hospitals do not permit florists to deliver directly to individual rooms. Additionally, many ICU patients are not allowed to receive flowers. We recommend checking with the hospital before placing your order.
Recipient Availability
Please provide detailed delivery instructions in the “Delivery Information” section during checkout. We can only make one delivery attempt per order. If the recipient is not available at the time of delivery, the courier will either:
Leave the arrangement with a neighbor or nearby business.
Leave the arrangement with an employee if delivering to a business.
Place the arrangement in a covered, secure area of the home, such as a porch, garage, or other entrance.
Substitution Policy
QUEEN ANNE The Flower Studio strives to use the stuff shown in the photos on our site. However, if we are unable to provide those, we will substitute them with a similar ones.
Payment Options
QUEEN ANNE The Flower Studio employs top-tier security measures to ensure your order is protected. For more details, please refer to our Security and Privacy policies.
We accept Visa, MasterCard, and American Express. All orders are subject to Georgia sales tax, which you will have a chance to review before finalizing your purchase.
Return and Refund Policy
Refunds or returns are not available for purchases made on www.flowerssavannah.com. All sales are final. You may be eligible for a replacement order only if (a) the incorrect item was sent, the flowers are in poor condition upon arrival, or the order was not delivered, and (b) you submit a customer service request via email to queenannefs@gmail.com within two (2) calendar days from the delivery date. If the order arrives in poor condition, you must include a photo of the bouquet in your email. Replacement credits cannot be converted to cash or transferred.
If the order is delivered on a different date than the one chosen, QUEEN ANNE The Flower Studio may offer a promotional credit for the shipping cost.
Cookies:
The website uses cookies to help personalize your online experience. By accessing QUEEN ANNE The Flower Studio, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, QUEEN ANNE The Flower Studio and/or its licensors own the intellectual property rights for all material on QUEEN ANNE The Flower Studio. All intellectual property rights are reserved. You may access this from QUEEN ANNE The Flower Studio for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from QUEEN ANNE The Flower Studio
Sell, rent, or sub-license material from QUEEN ANNE The Flower Studio
Reproduce, duplicate or copy material from QUEEN ANNE The Flower Studio
Redistribute content from QUEEN ANNE The Flower Studio
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. QUEEN ANNE The Flower Studio does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of QUEEN ANNE The Flower Studio, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, QUEEN ANNE The Flower Studio shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
QUEEN ANNE The Flower Studio reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant QUEEN ANNE The Flower Studio a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of QUEEN ANNE The Flower Studio; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to QUEEN ANNE The Flower Studio. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of QUEEN ANNE The Flower Studio's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.